If you want to convert a site visitor into a paying customer, here’s an insider tip for you: You need a WordPress chat plugin. That’s because communication is key to gaining trust from any buyer. In this article, we are going to compare the best chat plugins for WordPress.
Your website likely has tons of potential to draw in revenue. But your visitors may be unsure about some things or have questions. That’s why a live chat plugin for WordPress is an essential element. And it’s the little-known element that’s missing from most websites today.
A WordPress chat plugin is by far superior to contact forms. It gives them an instant way to get in touch and get the responses they need. With this kind of comfort and customer service, you can more easily turn those visitors to your site into customers.
Before you begin though, you’ll need to see these best WordPress live chat plugin options that can elevate your site and make it bring you more revenue.
The 7 following best chat plugins for WordPress can help you make the connections you need with your customers that will result in sales!
FlyingContact
With FlyingContact, your users have access to a direct contact button to connect quickly with the messaging apps they use every day to communicate with friends and families. You can start a conversation from your website directly from WhatsApp or other apps in just one click.
It also allows you the ability for a one-click phone call, connection to Facebook Messenger, email, and many more different channels. There’s no code required!
What’s more, users can use any favorite chat app of theirs to make the connection. All of these multiple contact channels can be launched with that click, and no code is required. It’s simple and direct, and this approach is perhaps the best because it makes it seamless on your end as well as for your customers.
The biggest advantages to using these social chat apps compared to live chats is that everybody knows how to use these apps. Even the older generations! Plus, you can keep chatting even after the user has left the website.
It’s easy to customize the way you want it and upholds the highest quality standards. FlyingContact provides fast performance too, leading you to keep a good rank in Google. Slow-loading sites often make potential customers click away because they don’t want to wait or worry that the site isn’t secure.
And best of all, your expense is minimal, making it the most affordable and best working WordPress chat plugin you can invest in for your website.
Pros
Cons
Formilla
Formilla does allow for a free package which is definitely an enticement. Everyone loves a freebie, though the 30 chats per month won’t be enough for most people that need a WordPress chat plugin. Upgrading is easy, however, each plan is limited to just 2 agent seats, and that may cause a problem for you when trying to provide seamless interaction for your visitors.
Olark
Olark is easy to integrate with any WordPress website. Even those that aren’t tech-savvy can embed the code Olark provides. It offers chat reports and CRM integration, plus many other great features, including a free plan. But again, like Formilla, it only offers one agent seat and even less chats per month on the free plan. The monthly costs for a paid plan can quickly stack up too. With no chatbot, it may not be just what you’re looking for when trying to make that missing communication link.
Zendesk Chat
Once known as Zopim, Zendesk Chat is the WordPress chat plugin that has loads of advanced routing options and third-party integrations. There’s a free version with lots of features too, but it limits you to 1 chat at a time with a website visitor. Additionally, you can only get chatbots by upgrading to the Enterprise plan.
Tidio Live Chat
No matter the size of your business Tidio Live Chat can fit it. There’s a free live chat plan that boasts more advanced features than any of the other free versions. The paid versions are even better though. With the free plan, you get 100 chats with unique visitors which positions it better than some of the other live chat plugins on this list. But the paid and free plans are each limited to 3 agent seats. You need to pay an additional fee per agent to add them.
Userlike
Live chat must be convenient for your customers to use or it’s not even worth it. Userlike attempts to bridge that gap by using other social channels like Facebook to make that critical impression. While the free version is highly functional, the chat widgets, agent seats, and integrated channels are extremely limited in every plan available. On top of that, it’s quite expensive.
LiveChat
As the name implies, LiveChat is a WordPress chat plugin designed for live chats. It greets people and is accessible with just a click. The box is always in sight too, and once the conversation is complete, your customers can leave feedback as well as use the share buttons for shoutouts on social media. However, LiveChat can be a little on the buggy side and drops calls. Some users find the ticket management a little confusing and as such, some things can go unresolved.
Get the Best WordPress Chat Plugin
The biggest advantage of FlyingContact Chat Plugin compared to the other services is its integration with those social chat apps like WhatsApp, Facebook Messenger, phone calls, etc. They’re easy for people of all ages to use, and you can continue that chat even after the user leaves your website. It’s definitely the way of the future for engaging your customers.
Get the proven results you need to engage your site visitors and convert them into customers. With FlyingContact, you only pay once per year at $89, or even better, pay just a little more – $199 – for a one-time fee that connects you to your customers FOR LIFE.
All the other WordPress chat plugins require additional fees. In time, those add up to far more than this small one-time fee, making it the most affordable way to see your revenue skyrocket!
Imagine easily engaging with your visitors with just a click. Earning their trust and communicating with them is easier than ever with FlyingContact.
#1 WordPress Social Chat Plugin
Easily integrate WhatsApp, Phone Calls, FB Messenger, Email, and more to your website—with one smart floating button that has it all covered.